Any part that ships within 24 hours may be returned for money back within 30 days of purchase, subject to a 20% restocking fee. Shipping and handling fees are non-refundable. Parts with a lead time of 2-3 days or longer are considered special ordered items, and may only be returned if defective. Contact us by phone or email to initiate a return.
For defects, PCW Memory offers a lifetime advance replacement warranty on all memory, transceivers, and cables. Please contact us at 877-623-2373 or by email for warranty replacements.