All returns must have a PCW Memory RMA number and be
written clearly on the outside of the package. Returns without an RMA number
will not be accepted. Please call 408-247-8980 to obtain an RMA number. We
reserve the option to replace, refund or credit items returned to us. All
returns for a refund or credit are subject to a 20% restocking fee. Shipping
and insurance charges are not refundable.
